services

Book a Pick-up

Have your SCD account number and practice phone number ready to book your pick up.
book a toll pickup

We’ve made arranging for a Toll satchel pick-up super easy to get your cases delivered in the fastest possible time.

All you need to do is ensure each case is packed in a Toll Priority satchel, with the printed consignment note attached, and ready for pickup. A fee of $17.50 + GST will be charged if the case is not ready on the driver’s arrival or where the satchel doesn’t have the printed consignment note.

Need more satchels and clear adhesive envelopes?
No problem, visit our Toll Satchel Order page:

TOLL Satchel Order

How to book a Pick-up

Book your toll pick-up online & print the Toll connote label and manifest

Pack the case in the toll satchel with the Connote label

 

Have your toll satchel and manifest ready for pickup

Order a TOLL satchel now

For your convenience, you can order your pay-as-you-go TOLL satchels* directly from our website. Simply complete the order form on the right and TOLL will deliver the satchels to your nominated address. Note: TOLL will only deliver to physical addresses, not PO boxes.

For more information, please contact customer service on (02) 8062 9800 or email [email protected]

TOLL Satchel Order

Frequently Asked Questions

You can either book through this page or by logging into MySCD. Make sure you have your SCD account number and practice phone number to hand. Please note, you won’t be able to call TOLL to arrange a pick-up.

Once you’ve arranged your pick-up online, you’ll receive a consignment note via email. Simply print this off and slip it into the clear envelope attached to your satchel.

Not a problem! You’ll be able to amend your email and/or pick-up address to one that suits you.

You can order TOLL satchels here.

2pm AEST is the latest a booking can be made to be picked up that day. It may vary in some regional areas so contact us to confirm the time. Bookings made after the cut-off time may be picked up the following business day.

An invoice will be raised by the end of the day when the pickup was requested and emailed to you.

You are no longer able to call TOLL for your pick-ups. All your delivery arrangements have to be made online.

To cancel or reschedule your pick-up, please call TOLL directly on 13 15 31.